One day Training Courses

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Many senior stockmen are naturally gifted at understanding animals and managing them to their full potential but do they have the same skills for managing their human colleagues? Motivating and retaining staff is essential in today’s modern pig industry, but management is a difficult task. To help ease these problems and encourage staff development, a range of training days in supervisor and senior manager training has been developed.

These courses can be run for a group of staff from an individual company or for a group of individuals from a range of businesses. If you are interested in attending one of these courses please contact Tess Howe, Skills Development Manager. Tel: 07779 321 078 Email: [email protected]

All of the courses listed below can be tailored to suit your business needs. Each course lasts for a day unless stated otherwise. For further details see below.

Getting the most out of people Working through problems and decision making
Making time Facilitation skills
Coaching and developing staff Farm business analysis
Assertive communication Farm financial and business planning
Showing staff how Managing staff for high productivity
Efficient supervisor Risk identification and management   
Introducing supervision People management
Starting supervision New business opportunities
Management development Effective marketing skills for farmers  
The self manager

 

Personal Skills

Getting the most out of people

Description

Enhancing supervisors and managers skill in motivating staff is a small investment relative to the potential benefits. Everyone is different, so an understanding of what makes individuals want to work will help participants to encourage the best effort from all staff. The result is more return from a business’s major investment – its people

Aims – Participants will be better able to:

  • Identify people’s motivational needs and actions you can take to satisfy them
  • Use an appropriate style of leadership to motivate and develop staff

Delegate more effectively

  • Design jobs to motivate and create more satisfaction

Course Content

  • Getting the most out of staff
  • What motivates & de motivates people
  • Leadership styles
  • Designing jobs to motivate Delegation.

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Making Time

Not manufacturing time, but making more of your time! What could just a 10% saving in time mean to you? Possibly time to think, or time to prevent crises rather than react to them. Appraising where your workload comes from and the techniques you use to fit it into your day, will result in more being achieved with less pressure. Participants will be better able to:

  • Identify where workload comes from and how it can be managed to an achievable volume.
  • Identify which jobs contribute most to effectiveness.
  • Specify individual attitudes and habits which inhibit the effective use of time
  • Assess practical steps to create more time. What am I trying to achieve

Course content 

  • Converting time into results
  • Time use model
  • Setting priorities
  • Analysing workload
  • Delegation
  • Attitudes to time use
  • Areas for improvement
  • Time use tools

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Coaching and developing staff

Helping develop people to reach and maintain their potential is an investment which yields benefits of increased motivation, lower staff turnover and the ability to grow staff with the business. This course will help people sending staff on training courses to provide effective support by developing the results into lasting benefits.

Participants will be better able to:

  • Create standards for good practice and agree long-term development objectives for staff
  • Set realistic and measurable interim targets and create action plans.
  • Improve people’s performance through coaching and encouragement.
  • Conduct one to one meetings to monitor a person’s performance, agree problems and improvement ideas

Course content

  • People as a resource
  • Work aims and standards
  • Identifying training needs
  • Performance assessment
  • Coaching styles
  • Using questions
  •  Coaching process

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Assertive Communication


Description

Rubbing people up the wrong way, or feeling put upon, effects your ability to do your job. Effectively enhancing communication skills builds confidence and encourages more assertive behaviour. The result is less stress on you and reduced friction in your relationships with others.   Participants will be better able to:

  • Identify the benefits of greater assertiveness
  • Examine circumstances in which they are not assertive
  • List their rights and associated responsibilities
  • Recognise Aggressive, Submissive and Assertive behaviour
  • Develop assertive communication skills of listening, questioning and watching

Course content

  • Assertiveness profile
  • Analyse the relationships which surround you
  • List examples of when one to one communication went wrong
  • Life positions
  • What is assertiveness?
  • Your rights and responsibilities
  • Questioning, listening and watching body language
  • Guidelines for difficult circumstances
  • Applying assertiveness to real problems

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Showing Staff How

Training skills are an important part of the role of most team leaders. This event will help to create the ability to design and deliver practical instruction which sticks. Best practice for common tasks can be established and consistent instruction used to set and maintain work standards.

Participants will be better able to:

  • List the benefits of effective training
  • Identify the key steps in a practical skill
  • Prepare an instruction plan from which to conduct a training session
  • Give an effective piece of practical instruction

Course content

  • Benefits of effective training
  • Effective instruction
  • Use of questions
  • Correcting errors
  • Breaking Down the Skill
  • Learning methods
  • Defining the objective
  • Breaking down skills
  • Plan of instruction
  • Instruction practice and feedback

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Efficient Supervisor

A three part non-residential course of 5 days spread over 3-4 months. Designed for  supervisors, foremen and team leaders who are regularly in charge of a large or small group of workers. Suitable for established or recently promoted staff. As the course focuses on the skills required to achieve results through other people, it is appropriate for supervisors from any org.

Participants will be better able to:

  • Improve supervisors understanding of the scope of their role
  • Develop the skills and confidence to supervise more effectively
  • Identify actions to enhance efficiency and performance

Course content

  • Meeting Targets and Standards
  • Constructive Communication
  • Leading the Team – Working Through People

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Introducing Supervision

A two day non-residential course at a local venue. Designed as a basic introduction to the role of supervisor. The event aims are to be practical, participative, non-threatening and enjoyable. This is achieved by creating a relaxed atmosphere and learning through discussion, practical exercises and reviewing results. The outcome should be more motivation and commitment to their role

Participants will be better able to:

  • Define supervisors role
  • Identify the aims and standards they work to, including quality, production and safety
  • Plan tasks, and operate plans, more effectively
  • Communicate more assertively to develop mutual respect
  • Identify actions to create and develop teamwork
  • Develop learning and feedback into a personal action plan

Course content

  • Defining a supervisor’s job
  • Making and working to plans
  • Communication skills
  • Team roles
  • Standards and aims they work to
  • Assertiveness
  • Team building
  • Health and Safety awareness

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Starting Supervision

This one day course starts exploring areas new supervisors are commonly up against, i.e getting results through other people and communicating assertively. A suitable introduction to lead into a full supervisory development programme. Participants will be better able to:

  • Confidently take charge when supervising staff
  • Communicate more effectively
  • Get staff to achieve and exceed the targets required

Course content

  • What is Supervision?
  • Communicating Effectively
  • Developing Assertiveness
  • Communication Situations
  • Achieving Targets
  • What Motivates People

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Management Development

A 2 day residential programme followed by nine 1 day units spread over one year. This course was originally developed from the results of research to establish what Managers in Garden Centres need to be able to do. It is designed to provide a broad grounding in the skills needed to supervise a team, and manage a department or a centre.

Participants will be better able to:

  • Develop the skill and confidence to build and lead a successful team
  • Equip people to communicate effectively
  • Enable the systematic planning and organising of routine work projects, and their own time
  • Establish good practice in recruiting and training suitable people
  • Highlight legal responsibilities, and create guidelines to reduce liability
  • Focus on proactive steps to enhance financial performance in their area

Course content

  • Leading and Working as a Team
  • Planning and Organising Work
  • Making Yourself Most Effective
  • Communicating Successfully
  • Specialised Communications
  • Finding and Keeping the Right People
  • Getting the Best From Staff
  • Staying Inside the Law
  • Generating More Profit

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The Self Manager   

This practical workshop shares the techniques needed to analyse problems, generate ideas to resolve them and help to decide which would then be most effective. It will enable participants to work through a real problem, to the point that they are ready to persuasively present the solution chosen and its benefits.

Participants will be better able to:

  • Use creative techniques to generate ideas for potential solutions, both individually and working in groups
  • Use analytical techniques to  work through options, and arrive at logical solutions supported by clear reasoning
  • Plan persuasive approaches to convince others of the solutions merits, and its benefits to them

Course content

  • Personal Efficiency    (1 day)
  • Working Through Problems  (1 day)
  • Using Your Strengths  (1 day)

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Working Through Problems and Decision Making

This practical workshop shares the techniques needed to analyse problems, generate ideas to Description resolve them and help to decide which would then be most effective. It will enable participants to work through a real problem, to the point that they are ready to persuasively present the solution chosen and its benefits.

Participants will be better able to:

  • Use creative techniques to generate ideas for potential solutions, both individually and working in groups
  • Use analytical techniques to  work through options, and arrive at logical solutions supported by clear reasoning
  • Plan persuasive approaches to convince others of the solutions merits, and its benefits to them

Course content

  • The effects of no decision – or an ill considered one
  • Mind mapping
  • Brain storming
  • Establishing criteria
  • Decision making techniques
  • Planning to communicate persuasively
  • Working through a real problem to a conclusion and a decision

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Facilitation Skills

Wherever it is necessary to stimulate a group into a constructive discussion, and steer them towards a positive conclusion, there is a need for someone to adopt the role of facilitator. Planning and structuring a meeting, and adopting the appropriate style and techniques will greatly enhance the effectiveness of future meetings, presentations and training sessions.

Participants will be better able to:

  • Conduct meetings that result in more quality ideas generated from the group – and practical plans to action them.
  • Involve people more fully in discussions and decisions.
  • Facilitate confidently and correctly employ a number of techniques to stimulate participation.

Course content

  • Setting clear objectives
  • The benefits of encouraging people to participate
  • Steering discussions towards positive conclusions
  • Using questions to encourage comment and probe opinions
  • Employ tactics to stimulate contribution, and curb over contribution
  • Summary technique
  • Group dynamics
  • Planned visits
  • Structuring and designing a meeting

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Farm Business Analysis

Designed for farmers, advisers, bankers, accountants, land agents & managers

Participants will be better able to:

  • Understanding and awareness of the significance and use of farm financial accounts
  • Skills and awareness in assessing/appraising the financial performance of the farm business
  • Awareness of the impact of business decisions on overall profitability
  • Skills in the use of business benchmark performance measures and indicators
  • Farm account analysis
  • Overall business benchmark performance measures
  • Component business benchmark performance measures
  • Business resources appraisal
  • Financial ratios
  • Business risk, identification, assessment and measurement

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Farm Financial and Business Planning

Designed for farmers, advisers, bankers, accountants, land agents and managers who are involved in the preparation of plans, budgets and cash flows to monitor and enhance business performance.

Participants will benefit from:

  • Skills in the compilation and monitoring of budgets and cash flows
  • An awareness of the impact of decisions on potential profitability
  • Skills in performance measures and indicators relating to the strengths and weaknesses of business plans

Course content

  • Whole farm budgeting
  • Cash-flow preparation
  • Relationship of cash flow with budget
  • Monitoring of budgets
  • Partial budgets
  • Break-even budgets
  • Farm business benchmark performance indicators
  • Risk assessment

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Managing Staff for High Productivity

Designed for farmers, farm managers, supervisors, advisers and academics

Participants will benefit from:

  • Awareness of human needs and motivations
  • skills and awareness in designing high productivity jobs and work environments
  • skills and awareness in applying motivational staff techniques
  • skills and awareness in effective team leadership.

Course content

  • Analysis of staff work situations
  • Overview of motivation theory
  • Practical application of motivational theory
  • Leadership skills
  • Team performance
  • Case-study application

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Risk Identification and Management 

Designed for farmers, advisers, land agents, managers, bankers, administrators, academics.

Participants will benefit from:

  • Skills and awareness in identifying farm business risk areas
  • Skills and awareness in identifying likely business impacts of risk
  • Skills and knowledge related to managing the various types of risk

Course content

  • The place of risk
  • Types of risk
  • Sources, scale and measurement of risk
  • Specific farm business risk sources and their assessment
  • Risk containing and management strategies
  • Specific anti-risk/risk management measures
  • Case-study examples

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People management  

Designed for farmers, farm managers, supervisors and advisors

Participants will benefit from:

  • Awareness of human needs and motivations
  • Skills and awareness in designing high productivity jobs and work environments
  • Skills and awareness in applying motivational staff techniques
  • Skills and awareness in effective team leadership

Course content

  • Analysis of staff working situations
  • Overview of motivation theory
  • Practical application of motivational theory
  • Leadership skills
  • Team performance
  • Case study applications

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New Business opportunities

Designed for farmers, Advisors, Bankers and administrators

Participants will benefit from:

  • Skills and awareness in developing new farm business opportunities
  • Skills and awareness in assessing likely business impacts of opportunities
  • Skills, knowledge and awareness of support information and planning needed for successful projects

Course content

  • What business opportunities are?
  • Identifying possible for diversification projects
  • Market planning for diversification projects
  • Help sources, financial sources and legal planning for projects
  • Business/financial planning for projects

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Effective marketing skills for farmers 

Designed for farmers and advisors

Participants will benefit from:

  • Awareness of place and need of marketing
  • Skills and awareness of market analysis and consumer buying behaviour
  • Skills and knowledge related to creating a marketing plan

Course content

  • The marketing function and its key role
  • Customer buying behaviour
  • Marketing routes
  • Market information and research
  • Promotion and advertising
  • Market Risk
  • Market planning